RIGHT OF REVOCATION AND RETURNS
Consumers have the following right of revocation, whereby a consumer is any natural person who enters into a legal transaction for purposes that can be attributed neither to his commercial nor to his independent professional activity:
1. Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
To exercise the right of withdrawal, you must inform us (BAGGYLUXE e. U., Aufeld 17, 4263 Windhaag bei Freistadt, Austria, Tel.: +43 664 26 39871, e-mail: email@example.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
2. Consequences of revocation
If you withdraw from this contract, we must reimburse you all payments that we have received from you, less the delivery costs incurred regarding the outward or return shipment, without delay and no later than within fourteen days from the day on which the goods of this contract were received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In the case of incurred transaction costs, we will charge you fees in the amount of € 15 transaction costs for this repayment. If discounts and promotions were granted in the order, fees in the amount of € 15 transaction costs will also be charged. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct cost of returning the goods and undertake to send the package insured in full, according to the value of the goods. We accept only registered, insured returns, otherwise we are not liable for the loss of the goods in transit. We will not accept packages or letters posted freight collect | unpaid. If you send us packages that have been posted freight collect and we are requested by the logistics company to accept them, we will charge you the delivery fee incurred by us according to the invoice of the logistics company and a handling fee of € 5 as a lump sum per package. If the fault of a not possible delivery lies on the side of the customer, such as a not possible delivery due to address problems or a refusal of acceptance, we charge you the resulting costs according to the invoice of the logistics company or deduct them from the return transfer.
You only have to pay for any loss of value of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.
3. Exclusion, premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.
4. General information
Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging, the security label must not have been removed, with all accessories and with all packaging components. Please do not send the goods back to us freight collect but insured in full, according to the value of the goods. You bear the direct costs of returning the goods and undertake to send the package insured for the full amount, corresponding to the value of the goods.
You bear the direct cost of returning the goods and undertake to send the package insured in full, according to the value of the goods.
Excluded from return are items from which the security and return labels have been removed.
We reserve the right to inspect and, in the event that traces of use are found, to deduct a reasonable amount of compensation when refunding the purchase price.
5. Cancellation form
If you want to revoke the contract, please fill out this form and send it back.
4263 Windhaag bei Freistadt
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) /the provision of the following service (*)
Ordered on (*) ____________ /received on (*) __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only if notice is on paper)
(*) Delete as applicable